Refund & cancellation policy

Last updated: 12 November 2026

Try before you pay

FollowUpMsg has a Free plan with no time limit, so you can use the app before paying for Pro.

Cancellation

Pro and extra WhatsApp numbers are monthly plans with no automatic renewal. You can cancel any time by simply not renewing, or by writing to phanindraullamgunta@gmail.com. Your plan stays active till the end of the period you paid for, and then your account moves to the Free plan. Your contacts and data are kept.

Refunds

Payments for Pro and extra WhatsApp numbers are not refundable once the plan is active on your account, including for partly used months.

We will refund in full if:

• you were charged twice for the same plan, or
• you paid but we could not activate the plan on your account, or
• the payment was made by mistake and the plan has not been used (tell us within 48 hours).

To ask for a refund, email phanindraullamgunta@gmail.com with your username and the Razorpay payment ID. Approved refunds go back to the original payment method within 5–7 working days.

Contact

Bala Venkata Phanindra Ullamgunta · Hyderabad, Telangana, India · +91 83675 32571