These terms apply to the FollowUpMsg website and app (the "Service"), operated by Bala Venkata Phanindra Ullamgunta, sole proprietor, Hyderabad, Telangana, India ("we", "us"). By creating an account or using the Service you agree to these terms.
FollowUpMsg lets businesses connect their own WhatsApp number, send messages and campaigns to their customers, manage contacts, deals, follow-ups, appointments, forms, links and automations. The Service connects to WhatsApp the same way WhatsApp Web does. It is not the official WhatsApp Business API and is not affiliated with, endorsed or sponsored by WhatsApp LLC or Meta Platforms, Inc.
You must give correct details, be at least 18 years old and keep your password safe. You are responsible for everything done under your account, including by your staff.
You agree to message only people who have a relationship with your business or have agreed to hear from you, and to honour opt-out requests. You must not use the Service for spam, fraud, illegal content, harassment, or anything that breaks WhatsApp's terms or Indian law. You alone are responsible for the content you send and for following WhatsApp's terms. WhatsApp may limit or ban numbers that send unwanted messages; we are not responsible for any such action on your number. We may suspend accounts that misuse the Service.
The Free plan is free with the limits shown on the pricing page. Pro and extra WhatsApp numbers are paid monthly in advance through Razorpay. Prices are in INR and may change with 15 days' notice; changes apply from your next payment. Refunds are covered by our refund & cancellation policy.
You own the contacts, messages and other data you add. You give us permission to store and process it only to run the Service, as described in our privacy policy. You can export your contacts at any time.
We work to keep the Service running all the time, but it may be interrupted for maintenance, by WhatsApp changes, internet problems or reasons outside our control. The Service is provided "as is" without warranties of any kind.
To the extent allowed by law, we are not liable for indirect or consequential losses, lost profits, lost data or WhatsApp account restrictions. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.
You can stop using the Service or ask us to delete your account at any time. We may suspend or close accounts that break these terms.
These terms are governed by the laws of India. Courts in Hyderabad, Telangana have exclusive jurisdiction.
Bala Venkata Phanindra Ullamgunta · Hyderabad, Telangana, India · phanindraullamgunta@gmail.com · +91 83675 32571